Refund policy
No Refund & No Return Policy
Last Updated: (1-1-26)
Thank you for shopping with Dipwhipz. We value your business and strive to provide high-quality products and customer service. Please read our No Refund and No Return Policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products and customization options, all sales are final. Dipwhipz does not offer refunds, returns, or exchanges once an order has been placed.
Order Accuracy & Shipping
Please ensure all order details (including product options, shipping address, and contact information) are correct before completing your purchase. Dipwhipz is not responsible for incorrect information entered at checkout.
Defective or Damaged Items
If you receive a product that is defective or damaged upon arrival, please contact us within 72 hours of delivery with photo/video evidence so we can assist you.
To report an issue, email us at: (support@dipwhipz.com) with:
- Order number
- Description of the issue
- Photos or video showing damage/defect
Claims submitted after the 72-hour window may not be accepted.
Lost or Stolen Packages
Dipwhipz is not responsible for packages that are lost, stolen, or marked as “delivered” by the carrier. Customers are encouraged to reach out directly to the shipping carrier to open a claim.
By Purchasing, You Agree to This Policy
By completing a purchase on dipwhipz.com, you acknowledge and agree to this No Refund & No Return Policy.